Terms of Use

DigiMod AI Pty Ltd (ABN 65 695 742 306 | ACN 695 742 306)

Effective date: 25 February 2026
Last updated: 25 February 2026

These Terms of Use (“Terms”) govern your access to and use of the products and services provided by DigiMod AI Pty Ltd (“we”, “us”, “our”), including the AML/CTF Compliance Toolkit available at our website (“Platform”).

By purchasing or using our products and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.

1. About Our Product

The DigiMod AI AML/CTF Compliance Toolkit is a guided compliance workflow platform designed to assist Australian businesses in meeting their obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (“AML/CTF Act”) and associated legislation.

The Platform provides structured compliance workflows, documentation templates, and step-by-step guidance across designated service sectors. The Platform is a compliance assistance tool — it does not provide legal, financial or regulatory advice, and does not replace the need for independent professional advice where appropriate.

2. Eligibility

Our products and services are intended for use by Australian businesses and professionals who are, or expect to become, reporting entities under the AML/CTF Act. You must be at least 18 years of age and have the legal capacity to enter into these Terms.

3. Account Registration

To access the Platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and current information when creating your account and to update your information as necessary. If you become aware of any unauthorised use of your account, you must notify us immediately.

4. Pricing and Payment

The current price for the DigiMod AI Ecosystem Platform is displayed on our website at the time of purchase. All prices are in Australian dollars (AUD) and are exclusive of GST. GST will be applied once DigiMod AI Pty Ltd meets the GST registration threshold under Australian tax law.

Payment is processed securely by Stripe, Inc. We do not store your credit card details on our servers.

We reserve the right to change our pricing at any time. Price changes will not affect existing purchases.

5. Consumer Guarantees

Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law (“ACL”), which is set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth).

Your rights under the ACL

Under the ACL, you are entitled to the following consumer guarantees in relation to our products and services:

For goods (including digital products):

  • Goods must be of acceptable quality.
  • Goods must be fit for any disclosed purpose.
  • Goods must match their description.

For services:

  • Services must be provided with due care and skill.
  • Services must be fit for any specified purpose.
  • Services must be provided within a reasonable time.

If a consumer guarantee is not met

If our product or service fails to meet a consumer guarantee, you may be entitled to a remedy depending on whether the failure is major or minor.

Major failure — your choice of remedy:

  • For goods: you may choose a refund or replacement.
  • For services: you may cancel the service and obtain a refund for the unused portion, or seek compensation for the reduction in value.
  • You may also be entitled to compensation for any reasonably foreseeable loss or damage.

Minor failure:

  • We may choose to repair or replace the product, or re-supply or fix the service, within a reasonable time.
  • If we fail to do so within a reasonable time, you may be entitled to a refund.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee or any right or remedy you may have under the ACL.

6. Refund Policy

We are committed to complying with the ACL in relation to refunds.

When we will provide a refund

You are entitled to a refund if:

  • The product has a major failure as defined in the ACL (for example, it is significantly different from its description, substantially unfit for its normal purpose, or unsafe).
  • The product has a minor failure that we are unable to remedy within a reasonable time.

When we will not provide a refund

We are not required to provide a refund if:

  • You simply change your mind about the purchase.
  • You misused the product in a way that caused the problem.
  • You were made aware of a fault or limitation before purchase.

How to request a refund

To request a refund, please contact us at the details in Section 14 below. Please include:

  • Your name and email address.
  • Your proof of purchase (receipt, order confirmation, or bank statement).
  • A description of the issue.

We will acknowledge your request within 7 business days and will process eligible refunds within 14 business days of approval. Refunds will be issued to your original payment method.

7. Limitation of Liability

To the maximum extent permitted by law, and subject to your rights under the ACL (which cannot be excluded), our total liability to you for any loss or damage arising out of or in connection with your use of our products and services is limited to the amount you paid for the relevant product or service.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss or damage, including loss of profit, loss of data, loss of business opportunity, or loss of goodwill, whether arising in contract, tort (including negligence), statute or otherwise.

This limitation does not apply to:

  • Liability that cannot be excluded under the ACL.
  • Loss or damage caused by our fraud, gross negligence, or wilful misconduct.

8. Nature of Our Service — Important Disclaimers

Not legal or financial advice. The Platform provides guided compliance workflows and documentation tools. It does not constitute legal, financial, tax or regulatory advice. You should seek independent professional advice where appropriate for your specific circumstances.

Not a substitute for professional compliance obligations. Compliance with the AML/CTF Act and associated legislation is your responsibility. While our toolkit is designed to assist you in meeting your obligations, the completeness and accuracy of your compliance program depends on the information you provide and the decisions you make.

No guarantee of regulatory outcomes. Use of our Platform does not guarantee that you will satisfy your regulatory obligations or avoid regulatory action. AUSTRAC and other regulators assess compliance based on the specific circumstances of each reporting entity.

9. Professional Indemnity & Compliance Responsibility

DigiMod AI Pty Ltd maintains professional indemnity insurance appropriate to the nature of our services. However, our Platform provides compliance guidance tools and workflow automation — it does not replace the professional judgment of qualified compliance officers, lawyers, or accountants.

You acknowledge and agree that:

  • Final compliance responsibility rests with you as the reporting entity under the AML/CTF Act 2006 (Cth).
  • DigiMod AI does not act as your compliance officer, legal advisor, or registered agent with AUSTRAC.
  • Documents and assessments generated by the Platform are tools to assist your compliance program — they require your review, approval, and professional judgment before submission to any regulator.
  • DigiMod AI is not liable for regulatory outcomes, penalties, or enforcement actions resulting from your use of the Platform, except to the extent caused by a defect in the Platform that we were aware of and failed to remedy.

10. Intellectual Property

All content, software, designs, text, graphics and other materials on the Platform are owned by or licensed to DigiMod AI Pty Ltd and are protected by Australian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the Platform and its content for your own business compliance purposes. You must not reproduce, distribute, modify, create derivative works from, or publicly display any content from the Platform without our prior written consent.

Compliance documents you create using the Platform are your own. We do not claim ownership of compliance documentation you generate using our tools.

11. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose.
  • Attempt to gain unauthorised access to the Platform or its systems.
  • Reverse-engineer, decompile or disassemble any part of the Platform.
  • Interfere with the operation of the Platform or the enjoyment of other users.
  • Use the Platform to collect or store personal information of others in violation of the Privacy Act.
  • Share your account credentials with third parties.

We reserve the right to suspend or terminate your access to the Platform if you breach these Terms.

12. Availability and Modifications

We aim to make the Platform available at all times but do not guarantee uninterrupted access. We may suspend access for maintenance, updates or for reasons beyond our reasonable control.

We reserve the right to modify, update or discontinue features of the Platform at any time. Where we make material changes that affect your use of the Platform, we will provide reasonable notice.

13. Dispute Resolution

If you have a dispute with us regarding our products or services, we encourage you to first contact us to attempt to resolve the dispute directly.

Step 1: Contact us using the details in Section 14 below within 30 days of the issue arising. Include a description of your concern and the outcome you are seeking.

Step 2: We will acknowledge your complaint within 7 business days and will endeavour to resolve the dispute within 30 days.

Step 3: If we are unable to resolve the dispute to your satisfaction, you may:

  • Lodge a complaint with the Australian Competition and Consumer Commission (ACCC) at www.accc.gov.au.
  • For privacy-related disputes, contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
  • Seek resolution through your state or territory consumer protection agency or a relevant external dispute resolution scheme.

Nothing in this clause limits your right to commence legal proceedings.

14. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. You and we submit to the non-exclusive jurisdiction of the courts of Western Australia and any courts that may hear appeals from those courts.

15. Contact Us

If you have questions about these Terms, wish to make a complaint, or wish to request a refund, please contact us:

DigiMod AI Pty Ltd
ABN 65 695 742 306 | ACN 695 742 306

Email: support@digimodai.com.au
Location: Perth, Western Australia

16. Changes to These Terms

We may update these Terms from time to time. We will publish any updates on our website and, where changes are material, we will take reasonable steps to notify you.

Your continued use of the Platform after any changes to these Terms constitutes your acceptance of the revised Terms.

Document ID: DMA-LEGAL-2026-TERMS-001 · Version 1.0 · Classification: PUBLIC · Review date: 25 August 2026